We are answering most frequent questions. No worries if you not find exact one. You can find out more by searching or continuing clicking button below or directly contact our support.
To create an account, click on the "Sign Up" button on the homepage and fill in your details. Follow the prompts to complete your registration.
Browse through our wide range of products, add your chosen items to the cart, and proceed to checkout. Follow the instructions to complete your purchase.
We accept various payment methods including credit/debit cards or Bank transfer, and other online payment gateways.
After placing an order, you will receive a tracking number via email. Use this number on our website’s "Track Order" section to see the status of your delivery.
We offer a hassle-free return policy. If you are not satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange. Please refer to our Return Policy page for more details.
The Delivery times vary depending on your location and the shipping option selected. Standard delivery typically takes Minimum of 5mins and Maximum of 3 business days.
Yes, you can change or cancel your order within 24 hours of placing it. Please contact our customer service team as soon as possible to make any changes.
You can reach our customer support team via email at t or by calling our hotline at 07071758191
To become a vendor, click on the "Sell with Us" button on our homepage and fill out the vendor application form. Our team will review your application and get back to you immediately.
We charge a commission fee on each sale made through our platform. The commission rate varies by product price, which is;
< 100,000 naira - 1%
>100,000 naira - 1000
Once your vendor account is approved, you can list your products by logging into your vendor dashboard and following the product listing guidelines.
You can manage your inventory through the vendor dashboard. Update stock levels, edit product information, and track sales from this central location.
Vendors can choose to use our integrated shipping solutions.
Payments are processed IMMEDIATELY and are money saved in your wallet on your Dashboard
You can choose to transfer your money to your bank via bank transfer.
If a buyer returns a product, it will be sent back to you. We will notify you of the return and adjust your account balance accordingly. Please refer to our Return Policy for Vendors for more details.
For assistance with your vendor account, contact our vendor support team at tiwamartng@gmail.com or call our vendor hotline at 07071758191
